For emergencies call 999. For urgent care call 111. Nora does not replace professional medical advice.
Nora is an AI-powered NHS virtual nurse. She checks symptoms, guides you to the right care, helps book appointments, and finds your nearest GP, all backed by verified NHS information.
7
Specialist agents
<1s
Emergency response
100%
NHS-cited answers
NHS Virtual Nurse Assistant
WHAT NORA CAN DO
Every response is grounded in verified NHS documentation. Nora never guesses. If she is not confident, she tells you and connects you to the right service.
Describe your symptoms and Nora searches the NHS knowledge base to give you grounded, cited guidance on what might be happening and what to do next.
Ask about medications, dosages, home remedies, or drug interactions. Nora retrieves verified NHS information and flags special care for vulnerable groups.
Get clear step-by-step instructions for booking any NHS appointment: routine GP, same-day urgent, specialist referral, nurse, or mental health support.
Share your postcode and Nora gives you a direct Google Maps link to GP surgeries nearby, plus the NHS service search for acceptance status and opening hours.
HOW IT WORKS
Every message passes through a structured NHS-grade pipeline. Here is exactly what happens between you sending a question and Nora replying.
Type your health question naturally, just like texting a nurse.
An AI agent reads your message and routes it to the right specialist agent instantly.
The specialist agent searches a verified NHS document database before forming any response.
Every response is scored 0 to 1. Low confidence routes to a human reviewer before reaching you.
7
Agents in pipeline
Symptom, Medication, GP, Appt, Emergency, Memory, General
<3s
Avg. response time
End-to-end including NHS retrieval
0.7
Confidence threshold
Below this triggers human review
<1s
Emergency bypass
999 keywords skip AI entirely
PIPELINE SPECIALITIES
NHS Standard RAG
Retrieval-firstResponses generated using Retrieval-Augmented Generation from verified NHS documentation, not AI guesswork.
Citation Enforced
100% sourcedEvery answer must be traceable to a real NHS document or Nora returns an NHS 111 referral instead.
Emergency Bypass
Under 1 secondEmergency keywords skip all AI processing entirely. A 999 response is returned in under one second.
Confidence Scoring
Threshold: 0.7Each response is scored 0 to 1. Scores below 0.7 are reviewed by a human before delivery.
7-Agent Pipeline
7 specialistsSeven specialist agents cover Symptoms, Medications, GP Finder, Appointments, Emergencies, Memory, and General queries.
Session Memory
Context-awareNora retains conversation context within each session so you never need to repeat yourself.
BUILT WITH SAFETY FIRST
Every design decision in Nora's pipeline prioritises patient safety over helpfulness. If she cannot be certain, she says so and connects you to the right NHS service.
Emergency bypass in under 1 second
Any message containing emergency symptoms immediately returns a 999 response. No AI processing. No delay.
Every answer is citation-enforced
If a response cannot be traced to a real NHS document, it is replaced with an NHS 111 referral. No uncited medical advice ever reaches a patient.
Human review on low confidence
Responses scoring below 0.7 confidence trigger a human alert. A reviewer checks the draft before any follow-up is sent.